Shipping policy

Shipping Policy

Last Updated: [April 14, 2025]

At KleanKravingz, we strive to deliver your orders quickly and securely. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Order Processing Time

  • Orders are processed within [1-3 business days] after payment confirmation.

  • Orders are not processed on weekends or holidays.

2. Shipping Options & Costs

Shipping cost will be calculated and displayed during the checkout window. 

3. Domestic vs. International Shipping

  • Domestic: We current ship to the United States only. If shipping is unavailable in your location, you will receive a notification during checkout.  

4. Delivery Timeframes

  • Delivery times begin once the order is shipped (not when it’s placed).

  • Delays due to weather, customs, or carrier issues are beyond our control.

5. Order Tracking

  • You’ll receive a tracking number via email once your order ships.

  • Track your package using the carrier’s website (e.g., USPS, FedEx, DHL).

6. Shipping Delays or Lost Packages

  • Delays: Contact the carrier first with your tracking number. If unresolved, [email us at kleankravingz@gmail.com].

  • Lost Packages: Report lost orders within the 14 day window of the estimated delivery date. We’ll reship or refund eligible cases.

7. Returns & Exchanges

  • Damaged/defective items? Contact us within the day of receiving the shipment for a replacement or refund.

  • See our Return Policy for details.

8. Contact Us

For shipping questions, email [kleankravingz@gmail.com].